COMING SOON
Avoiding Complaints and Damage Control
Health care Professional CPD - online learning
Part 1 - Avoiding Complaints and Minimising Risk
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At the end of this module you will:
Part 2 - Damage Control: How to respond to a complaint or notification
Sometimes, despite your best efforts, a complaint about you might still be made. It might be entirely unwarranted, or you may have made a mistake that has led to a notification.
This course is designed to help you understand what you would be facing, and give you the tools to put yourself in a position to obtain the best outcome possible.
This course is designed to help you understand what you would be facing, and give you the tools to put yourself in a position to obtain the best outcome possible.
Write your awesome label here.
At the end of this module you will know:
Viewing
Self-paced video content
Reading
4 to 5 hours of text
Assessment
Multiple choice and reflection
Certificate
Immediate on completion
This course is under construction
If you are interested please enter your email below to hear from us as soon as it is released